This will create a sense of urgency and motivation. 4. Let’s define some KPIs for Plant Maintenance. Simply put, failure is when an asset or equipment is unable to perform its required primary function. She frequently has a smile on her face and you can tell she enjoys her job. On the other hand, lagging indicators are like looking in the rear-view mirror, i.e., the past. Conversely, low compliance would suggest increased risks of asset failure soon. Reduce work order cycle time by 15% over the next six months. 1) The First-Time Fix Rate. If you continue browsing the site, you agree to the use of cookies on this website. If you consider industrial maintenance to be a process, then there are a multitude of inputs and outputs. Timely: With a clearly defined timeline, including a starting date and a target date. maintenance engineer list of KPIs, performance appraisal, job skills, KRAs, BSC… This leads to unexpected failures and expensive downtime. Maintenance managers have to know when work was completed to know whether their preventive maintenance program is working. KPI are looking for a maintenance engineer who also has welding experience for one of our clients based in the outskirts of Knutsford. According to Vanson Bourne research, Average downtime costs 240.000 US dollars per hour according to decision makers in Field service and Service management. Our month’s maintenance costs were $100,000. Achievable: Attainable and not too difficult to achieve. Unscheduled downtime losses can lead to late deliveries, lost customers, high production costs, and revenue losses. A KPI is also a metric i.e. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. So here’s the calculation: Maintenance Unit Cost = Total Maintenance Costs / Standard Units Produced, Maintenance Unit Cost = $100,000 / 1,000,000. Capacity utilization measures how much a line, plant, or factory uses its total production capacity. They can help you chart a new and profitable course by providing a clear line of sight between maintenance tasks and overall organizational objectives. Relevant: Pertinent to your organization’s overall purpose and business or operations plan. Achieve preventive maintenance work order schedule compliance to 95% end of Q3. Maintenance decisions must be data-driven to be effective. It is a metric for maintenance work that interrupts the daily or weekly maintenance schedule and calculated as a percentage of the total maintenance labor hours. So all KPIs are metrics but all metrics are not KPIs. And you will be in control of your assets and production runs. Now let us have a look at a common work management metric. maintenance engineer KPI When we say repairable, we mean those assets or components that can be repaired when they fail, i.e., pumps, valves, and conveyors. What is the MTBF? Pareto developed the 80-20 rule: 20 percent of a facility's assets and equipment consume 80 percent of resources. First things first, the importance of KPI’s in Maintenance Management. But how do stakeholders get the information? All levels of your organization require access to dynamic maintenance information as a driver for performance improvement to achieve organizational objectives and operational excellence. If you need more KPI materials for maintenance engineer, It is used to assess the reliability of a repairable asset. If an asset failure causes you 3 hours of downtime, you lose $2,700.00 in just those few hours! Key Performance Indicators (KPI’s) are used to measure the effectiveness of the maintenance management solution that directly impacts asset/equipment performance and total … Unscheduled downtime is painful for asset-intensive organizations. : Every goal should be well defined, clear, and unambiguous. Work order management. They’ll fix the problem but they won’t prevent it from happening again. You can measure maintenance costs, delivery, resources, quality, reliability, risk, and many others. If you do it the right way, your organization will reap the benefits.... Lubrication. That word makes some people smile. # of emergency maintenance events / planned maintenance events = Ratio of unscheduled maintenance. If you can fine-tune maintenance performance, then you can improve organizational performance, and lower costs and business risks at the same time. Some leading maintenance KPI’s, especially if they are linked to an incentive programme of any kind, may result in behaviour that you would like to avoid. A good example is “Adherence to schedule”, which is a measure of the maintenance work that is done in a given period compared to the work that was scheduled to be done. Let’s make the leap from business to personal life. And even more important is to reduce unplanned downtime. Market Analysis: How much does CMMS/EAM software cost? 2. Measured by checking files for scoping document, stakeholder comments, and resolution of stakeholder comments. If you are a mining company, your best site may be 7 percent and worst site may be over 20 percent. Clipping is a handy way to collect important slides you want to go back to later. They are an endpoint you are reaching for. For example, say that there is a standard for addressing a non-critical but unscheduled work orders. Not the other way around. Whether your asset is producing tonnes of steel or warming up your coffee in the morning, both can be critical to you, and you cannot have them fail! Many providers, especially in the EAM space avoid this question. • 11 performance appraisal methods Maintenance stakeholders, decision-makers, and key people of influence need digital dashboards and reports to get a rapid overview of maintenance performance and KPIs. See Asset management Analytics in Action: Asset Management Partner Presales Support, Advantages and Disadvantages of Reactive Maintenance by clicking here, Reducing Maintenance Management Cost here, Read more in detail about MTBF and Failure Data Analysis here, How to Implement a Total Productive Maintenance Plan (TPM), A Plan for Conquering (and Preventing) Work Order Backlog. • Top 28 performance appraisal forms You don’t want to alienate people. It can be achieved within the time set and with the resources available. Reduce unplanned downtime by 50% by the end of 2021. "Call for quote!" For example, a bad maintenance technician will spend the day running around putting our fires. Too many and people get confused. 1. Engineer organizations use a long list of different types of performance indicators as a means to ensure progress towards goals. Benefits of Using KPI in Maintenance . This is best achieved … There are literally hundreds of metrics that business leaders can use to run their business today. (The machine is still functioning, but the operator has a concern and wants it checked before the next scheduled maintenance cycle). As an example, let’s say we are manufacturing hand sanitizer by the liter. Laurie Gilmer, P.E., CFM, SFP, LEED-AP, CxA Vice President & COO of Facility Engineering Associates • Published author, and co-authored IFMA’s second manual in the Sustainability “How-To-Guide” Series, EPA’s ENERGY STAR Portfolio Manager. It can be achieved within the time set and with the resources available. How to choose the right KPIs to monitor? The maintenance costs metric is flexible and can be applied to one asset, a collection of assets, or a plant as a whole – even multiple plants under an organizational umbrella. Simple right? Calculate this KPI by dividing the number of planned maintenance events against emergency maintenance events. The KPI dashboard featured in Maintenance Connection. Each objective has different standards for evaluating progress against the goal. they say.... Let’s get to the point early on. But a field service management system that tracks punctuality as an engineer performance KPI can help to pin down other, less valid causes of poor punctuality, including engineer-specific ones such as taking excessive meal and coffee breaks, and lingering to chat to customers. KPIs can also give insights into the behaviors of personnel maintaining the system. You can change your ad preferences anytime. The world class benchmark is between 2% and 3%. Think in 1-hour timeframes. The work management process’s performance is a key area where operational and maintenance costs can be optimized and risk lowered. This breakdown maintainance is usually carried out in shifts. Consider how many parts are produced every hour. Managers should publish charts weekly and monthly … Measuring to Ensure Success . Ultimately, metrics will help tell the organization where it has been, where it is heading, whether something is going wrong, and when the organization reaches its target. Other materials from kpi123.com Ensuring that the machinery is maintained and repaired to a required standard enabling maximum production speeds with minimum disruptions and breakdowns. 70% of the companies' lack awareness of which assets require maintenance which leads to unpredictable failures and costly downtime. As we now know, maintenance performance data converted to information is business intelligence. Some KPI's for my engineering group are as follows: Project files properly configured and kept up-to-date. That’s several maintenance metrics looking at maintenance downtime, costs, and failures. Reduce energy consumption by … It is always beneficial to use SMART goals when it comes to maintenance! Here’s how the reactive work KPI is calculated (SMRP Best Practices 5th Edition): Reactive work (%) = [work that breaks into the weekly schedule (hrs) / Total Maintenance Labor Hours] × 100. You are providing a target to aim for as well as reflecting on your performance and achievements. Looks like you’ve clipped this slide to already. However, if you are a pharmaceutical company, your best-to-worst plant may range from 1.5 to 6 percent. And the Work Order Completion Date is when it was technically closed and includes further data such as work done, hours worked, parts used, planner feedback, and more. The mean time between failures metric is the average operating time between failures. ♦ Total Maintenance Cost /Total Sales: This metric … What might it look like to apply key performance indicators to every day life? These Key Performance Indicators are a solid way to ensure that the mechanical and maintenance department functions optimally; thereby, guaranteeing organizational success. Maintenance analytics - in the form of KPIs - will help you measure and drive your maintenance performance to optimal levels. Performance management starts with figuring out what to measure. It is a metric generally used for maintenance planning actions. For this KPI, you should focus on lowering the % of reactive maintenance work orders as much as possible. It is the measure of the total maintenance cost required to generate a specific unit of production. It is your responsibility to take advantage of that maintenance performance business intelligence to stay ahead of the game. The data in the reports need to present your factory KPI data with Top management or may need to them. Equipment consume 80 percent of a facility 's assets and equipment consume 80 percent a! 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