users that had never engaged in these activities before) drove over 50% of the increase in online grocery shopping (Brazil and South Africa), kerbside pickup from restaurants (France, Germany, Italy, South Africa, United Kingdom and United States) or … COVID-19 has similarly revealed the potential – and the limits – of Singapore’s online shopping sector. In fact, the share of online sales driven by smartphones actually increased with the spike in e-commerce activity due to the pandemic. Moreover, … By this stage consumers will have become accustomed to buying all their purchases online during physical distancing restrictions. “If you need a new pair of ice skates for your kid’s hockey practice tomorrow, (retailers) want you the consumer to say, `You’re better off running out to Sport Chek, because we will for sure have those skates for him,’ rather than waiting, you know, two, three days for Amazon to ship them to you,” says Polyakov. (Bazaarvoice) 10 Online Shopping Statistics You Need to Know in 2020 1. And as more restrictions on movement come into effect, that means a shift away from brick and mortar stores to online purchasing. Mounting concern over the COVID-19 outbreak in the United States is having an impact on online shopping behavior, according to data from Adobe Analytics, which monitors the eCommerce transactions of 80 of the top 100 U.S. retailers.. Indeed, consumers spent over $153 billion online in the last two months ($70.2 billion in April and $82.5 billion in May), which is 7% higher than the $142.5 billion spent online during November and December 2019. Read more: The Office for National Statistics (ONS) has released a public statement on the coronavirus (COVID-19) and the production of statistics… How Many People Shop Online? 5 Essential Online Shopping Statistics. The trend shows that online shopping growth isn’t going away and that brands need to re-assess their digital offerings to create the best experience possible. The record gains in e-commerce occurred as total retail sales experienced record declines, the report says, with April data showing the most stark contrast. E-commerce sales more than doubled year over year, with a 110.8 per cent increase compared with May 2019. The key finding in the May analysis is that e-commerce shopping levels during COVID-19 (April to May) were higher than what retailers saw during the 2019 holiday season (November to December). Get The Print Version. The Office for National Statistics (ONS) has released a public statement on the coronavirus (COVID-19) and the production of statistics. In fact, according to analysts’ forecast, the coronavirus impact on ecommerce will be particularly hard during the period stretching from Black Friday to the end of the year. Whilst customers are stocking up, our colleagues are working around the clock to fill our stores with what you need, to serve our customers and communities and take care of one another when we need each other most. COVID-19 has massively accelerated the growth of e-commerce, according to an Adobe report released today. As COVID-19 continues to keep people indoors, experts say one expected consequence is the increased screen time and online shopping during the holiday season. Online sales as a proportion of all retailing reached a record high of 22.3% in March 2020 as consumers switched to online purchasing following the pandemic. The highest peak, 3.2%, took place during Q4, a popular time for holiday shopping. Nearly half (47.2%) of US internet users polled by Coresight Research last month said they are currently avoiding shopping centers and malls. The firm analyzed 5.5 billion anonymous and aggregated online and mobile visits to retailer websites from U.S. consumers. Other retail trade subsectors such as furniture and home furnishings stores, sporting goods, hobby, book and music stores, and clothing and clothing accessories stores saw much sharper declines in in-store sales from February to April 2020. According to the results of Coronavirus Consumer Tracker conducted by Internet Retailing, coronavirus (COVID-19) had the most impact on takeaway food ordering habits of consumers. ... say they have had a virtual party or gathering because of COVID-19, … If that isn’t enough to blow you away, projections show that global e-retail sales are going to grow to up to $4.8 trillion by 2021. From February to April, only the food and beverage subsector saw an increase in in-store sales, which were up 3.3 per cent, while e-commerce sales surged 107 per cent. The COVID-19 pandemic is having a significant impact on every aspect of life, including how people shop for their necessities, and their not-so-necessities. As uncertainty over coronavirus continues to grow, consumers are becoming more cautious about shopping in public places and are utilizing online shopping as a means of getting necessities. Please read our Commenting Policy first. At the height of pandemic restrictions in April 2020, retail sales fell by a quarter compared with pre-COVID levels. Statistics Canada said it will continue to update the e-commerce data to assess the long-term changes after the pandemic, noting that as stores reopened in May, the proportion of e-commerce sales was 10 per cent, down from a record high of 11.4 per cent in April. According to our companion survey of 1,000 consumers, conducted in parallel with this analysis, 23% of online shoppers said they prefer buying online and picking up in store or curbside over in-home delivery. “We’ll likely see this growth draw down further as stores reopen,” Copeland forecasts. “COVID-19 has changed business forever,” says John Copeland, VP of customer and marketing insights at Adobe. “The recent COVID-19-related impact resulted in flat YoY change for computer prices in May.”. Mounting concern over the COVID-19 outbreak in the United States is having an impact on online shopping behavior, according to data from Adobe Analytics, which monitors the eCommerce transactions of 80 of the top 100 U.S. retailers. The bigger questions, says Polyakov, is whether people will continue to buy items online that they prefer to try in the store, such as winter coats. 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