I hardly see Thai FAs being proactive and polished. Facebook. @ duck ling — Indeed, Thai does love to do last minute aircraft swaps, which is frustrating. For a one hour flight its not bad but the aircraft desperately need a refit. I had actually selected the last row at the time of booking. Saturday, August 10 This dish was so good — it tasted like restaurant quality Thai food on a plane. Needless to say that the project was completed on time and I had a really enjoyable flight, even though I was a little sleep deprived on arrival. Please view our advertising policy page for additional details about our partners. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. In that sense, one should not expect consistency with TG and the next flight can be a total disappointment. I have been flying Thai quite a bit in the past 18 months between SE Asia and Australia. They were all roughly equal in size, but the business-class bathroom was stocked with a handful of premium amenities, including body lotion and fragrance by Institut Karité. I was greeted by the cabin manager with a huge smile and a "sa-wad-dee khrab". This is the aircraft type I was supposed to be on during my HND-BKK route. Try their spa in Bangkok airport. Pre-departure drinks of choice? Thai Airways has proper cappuccinos in business class, which are excellent. I chose Tamarind Tea (Thai ice tea) which is only catered on THAI's flight out of Bangkok. I thought the 787-8 had angled seats, but they do appear to be fully flat. The issue isn’t whether or not the airline is allowed to fly to the US, but rather that it’s hard to do so profitably. Shortly after takeoff the crew distributed vouchers for 20MB of free Wi-Fi. Great review of the TG A350 product! Thai Airways is looking to sell much of its current fleet, including all 747s, a third of its A380s, and a good portion of 777s. The first thing I noticed was just how purple the cabin was. I loved seeing the food pics. Given that I had the A350’s business class seats and the 747’s first class seats, it has really been a nice blessing overall. The problem is while the SQ’s main is usually spectacular the appiess send the overall meal to hell in the proverbial hand cart. While Thai Airways serves business class meals on trays (rather than directly on the tray table), that system actually makes sense for them, because they’re so efficient. We had a quick taxi, and at 12:55AM we were cleared for takeoff on runway 19L. It remains one of my favorite business class experiences, just under Japan Airlines. This is a pretty traditional staggered configuration, virtually identical to Vietnam Airlines’ A350 business class, for … This is the newest airplane in use for THAI. The bed was quite comfortable. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. No. It seems like a lovely trip. The starter was excellent, as was the garlic bread I was offered to go along with it. (Brisbane and Melbourne have got the 787 or A350). SQ’s 787-10 staggered business cabin also share resemblance of the Thai A359 design. They are excellent next to Airindia. The cabin is purple…very purple. Thai’s Business Class became one of the best in the World now, beating Emirates, being my previous favorite. I hope that after all the work and little sleep you headed straight for the Lufthansa lounge at MXP for the best lounge coffee that I have had in a long time. The space between the rows of seats is 41-46 inches, each seat is 21 inches wide and can be reclined 180 degrees… The seat width is 21 inches, with 180 degree recline, giving passengers easy access to entry and exit from their respective seats without disturbing other passengers.Your reclining chair is your lounge, office and bed in the clouds. As much as I love Thai, I find their food to be one of my least favorite among SE carriers, and while their service in F has been amazing each time, I can’t say the same for C. Not that it was bad, but certainly not exceptional. The issue with TG is their consistency. But i give thai business class a thumbs up. I enjoy flying the similarly configured 777-300 on Thai and will look forward to the A350 on a trip in the New Year. What an awesome trip. The Thai Airways A350 business class cabin is made up of 32 flat bed seats arranged in a 1-2-1 configuration. Let’s get to know the brand new Thai Airways Airbus A350-900XWB (Extra Wide Body), which was just recently introduced. I don’t know why seat designers completely neglect that aspect. Thai Airways introduced the newest aircraft in its fleet – the Airbus A350, becoming the … Service and food were good on both flights but nothing overly special. This 11 hours stretch from Brussels to Bangkok was a very comfortable and relaxing trip. A few minutes later I was also brought a pair of pretty good quality headphones. The headphone jack and 110v USB outlet were located underneath the seat and to the right. It would be drool-worthy for a daytime/evening flight however! Love the look of the Thai livery on the A350! Thai Airways business class juice & warm towel. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! I was completely blown away by the service. Thai Airways A350 business class cabin. unless a vintage or Grande Dame, but the NV is an entry-level champagne. Thai business used to be my preferred way of travelling from Australia to Europe. I even chose their 747 flights when they still had angled seats in business (while everyone else was moving to flat seats), because their service was so good. Cappuccino before bed time ? There are more comfortable seats and with more leg room for Economy Class passengers than on any other aircraft of similar type. The seats and amenities were roughly what I expected, but everything else exceeded my expectations. I guess the crazy week of travel had caught up with me. And the food looked amazing! Once they stop running Jumbo’s out of Sydney and make their pricing more competitive – I would love to return as a faithful passenger. We ended up touching down in Milan at 6:45AM, and then had a five minute taxi to our arrival gate, where we pulled in at 6:50AM. Flight was still very good and the food some of the best in the sky. Royal Silk Business Class. After finishing my first glass of champagne I was offered a refill. The aircraft roulette. It was served with Tom Jiew Nua (spicy beef soup with sweet potatoes and mixed herbs), stir-fried sweet pork, stir-fried snap peas with garlic, and steamed jasmine rice. They are better business class than Air France. I decided to go for a window seat even though I knew that Thai's Business Class comes in a 2-2-2 configuration. With Royal Silk Class, we not only offer our passengers an exemplary award winning service and meals that will indulge your culinary senses, but also privileged access to our exclusive lounges of THAI and our partner airlines around the world. I’m often hard on Thai for the poor financial shape it is in and for its dated business class on the 747 and 777. Ben – What is a UBS port? This review covers our experience in business class (Royal Silk) on the 777-200 from Colombo – Bangkok and then on the A350 from Bangkok-Frankfurt. Thai Airways business class pre-departure champagne. Class of Service: Royal Silk (Business Class) Boarding at Gate 44 began at 10:20. At this point the crew started to prepare the cabin for landing. Airline: Thai Airways International Flight Number: TG404 Route: SIN-BKK Class: Business Class Aircraft: Airbus A350-900 XWB Registration: HS-THN Delivered: August 2016 Flight Duration: 2 Hours 40 Minutes Distance: 875 Miles Sawasdee Krap! This is a pretty traditional staggered configuration, virtually identical to Vietnam Airlines’ A350 business class, for example. Thai Airways Air 940 @ Leo Guam — While their food certainly isn’t the “highest end,” I think what impressed me so much was how well executed it was. That consisted of crepe roll moutabel with olive oil pearl, beetroot and carrot Japanese cucumber roll, and green mango smoked salmon roll. Seat: 15A (Business Class). As you would expect the service was exceptional. THAI’s A350 XWB consists of 321 seats. Earn 60,000 bonus points | 2X points on travel and dining. The best seats in this configuration are the “true” window seats, which make it easy to look out of the window and also have privacy. I agree that this is a solid but not outstanding product. So to provide a more relaxed journey and leaving you feeling refreshed.We invite you to hop on board Thailand’s flagship carrier and experience the warmth and hospitality of “The Land of Smiles”. The spacious overhead area was designed to improve in-flight comfort, with bigger overhead stowage compartments, larger panoramic windows, with more space in all classes of service. We provide a range of amenities throughout the fleet of aircraft, each being continually upgraded with the latest innovations in line with the character of each route. It really depends, as is often the case, on the cabin crew dynamic. I love the purple theme Thai has on their A350 business class seats, it looks great! Thai Airways A350 Business Class #theta360 - Spherical Image - RICOH THETA. Jan 1, 2017. Thai Airways have replaced their Boeing 777 service with a new Airbus A350 to tie in its European services. On this flight dinner was served after takeoff, and then breakfast was served before landing. Thai Airways business class is just about perfect on the A350. Notify me of follow-up comments by email. Please view our advertising policy page for additional details about our partners. It’s not just that I wouldn’t hesitate to fly with them again, but I’d actually seek them out. Thai A350 Business Class BKK-SIN Review. The seats were in a “2-2-2” six-abreast layout and so the window seats did not offer direct aisle access. ?• Review: Santa Marina, Luxury Collection, Mykonos• Review: British Airways A320 Business Class• Review: British Airways 777 First Class• Review: Delta Air Lines 737 First Class. Thai Airways business class dinner — cappuccino. The crew were simply amazing. I just flew on Thai’s A350 as well. As to not getting sleep, a lighter intake of food would help greatly, and as others have already pointed out, you should ditch the coffee, and any other caffeine drinks. My tray was cleared less than 90 minutes after takeoff, so I was ready to get some rest with about 9hr30min remaining to Milan. Thai Airways a350 Business Class Flight London to Bangkok (12 hours each way) There is a 1-2-1 configuration on Thai Airways business class seats on the A350. Better than Cathay first class I must say. While that’s better than nothing, that will last you maybe 10 minutes with normal use, so is hardly anything to get excited about. Now to the specifics, Thai has a staggered business class configuration on their A350s. Thai Airways A350 Royal Silk Business Class. Enjoy the relaxing moment throughout your flight, sit back and indulge an unforgettable journey of comfort. THAI’s A350 XWB consists of 321 seats. I am glad you have given Thai A350 business class service a fairly positive review. Save my name, email, and website in this browser for the next time I comment. This 11 hours stretch from Brussels to Bangkok was a very comfortable and relaxing trip. And as you can see they have kept the overhead bins in the center section, like Cathay Pacific but unlike China Airlines, Qatar and Singapore, for the A350's I've had the pleasure to fly. I almost still wait for one of their MD11s to appear – they haven’t been gone that long and they didn’t even have footrests in business class let alone lie flat. Great food, great FA’s, great seats (reverse herringbone). Keep up the good work. Changi Airport Terminal 1 Thai Airways Royal Silk Business Class Lounge So, immediately after checking in, I headed straight for the Thai business lounge in T1. Thai food is so rich and tasty; even mediocre Thai food tastes good. A350 window seats with staggered layout. Meanwhile the other rows have seats that are much further from one another, though the downside is that they’re close to the aisle, so you don’t feel like you have much privacy. For example, if I had tacked on a flight from, say, Fiji, the rate would have dropped to 75,000 miles, even though I’d be flying a few thousand moremiles. The spacious overhead area was designed to improve in-flight comfort, with bigger overhead stowage compartments, larger panoramic windows, with more space in all classes of service. The spectacular flight attended noticed my excitement and refilled my champagne flute throughout the whole night. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. And I stand corrected, my mistake. Oops. I flew from Zurich to BKK a few months ago and the rostered 777 (with new seats) was swapped out for a 747. But I can clearly say that I have had my best flights on TG but also my worst. Huh. @ Alvin — Hah, I have, but I usually end up on the left side. Bangkok (BKK) – Milan (MXP) That would keep me from sleeping. I will have trouble sleeping too…. When I woke up I tried to go back to sleep, but then I placed so much pressure on myself to go back to sleep that I couldn’t. At around 6:15AM Milan time the captain announced we’d be descending shortly and would be landing in about 35 minutes. That was all great until the ROP program was literally raped and murdered, I go with SQ and Krisflyer now. Boarding was efficient, and by 12:30AM the door closed for our 10hr55min flight to Milan. Unfortunately the TG ‘brains trust’ can only come up with : flogging frozen meals, points earned at gas station coffee shops and crowdsourcing ideas for how to get profitable. Galley. My only real criticism was the lack of individual air nozzles. As far as what I told the cabin manager, I actually just mentioned how phenomenal the service was, and how I was so impressed and I couldn’t think of anything they could really do to improve. Used to be gold with Thai and loved flying them, They had a very underrated miles program in Royal Orhcid Plus, I utilised the free upgrade from PER-FRA return and took advantage of some of their 50% off reward bookings they quietly offered gold flyers. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. I find the service onboard to be really genuinely nice and not robotic like many of the other asian airlines. The tray table consisted of a single tray that could pretty easily be moved around, so that you could even get up with it extended. I dare say TG’s service in business class is better than SQ’s. They are not as private and comfortable. I bid farewell to the crew and then made my way to immigration, where I had a significantly less pleasant flight ahead of me. Going to do so soon. Then across from the seat was a personal television (underneath the television were two USB plugs), as well as the tray table hooked to the seat in front. To get best search result, the specific flight number is needed. Twitter. Thai Airways began flying the A350 to the Chinese capital last month, while Guangzhou is set to see the aircraft sometime this year. I thought the the Thai staggered seats remind me of the United Polaris design except United cramped so many seats into the cabin. There are 289 seats in Economy Class, with a seat pitch of 32 inches and18 inchs seat width. Aaron Wong. Actually, there might be one more pleasant surprise coming up after this. No. Thai Airways’ A350 business class. The better color scheme, similar flat seats, and meals. I love the 747 but angle flat seats on a 12-ish hour flight just doesn’t cut it anymore no matter how good the food or service. This is actually United’s most expensive saver business-class award, and the pricing doesn’t make a whole lot of sense if you ask me. There were nearly 200 movies, and also quite a few TV shows. Reminder: OMAAT comments are changing soon. 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Arrive: 7:35AM They have about 20 different meals you can choose from. But of course a last minute aircraft swap which Thai is famous for. On the food side of things, I don’t think that the heavy menu you experienced is all that appropriate for a middle-of-the- night flight. Waiting in the literature pocket were the menu and wine list for the flight. While not the color I would decorate my house, it fit the Thai Airways theme quite well. The Airbus A350 XWB was designed in Thai contemporary design and is equipped with ambient LED based mood lighting complete with 16.7 million colors. Do you normally have a cappuccino right before going to bed? Lavatory. @Ben: excellent review, thank you. To get back to Europe I was flying Thai Airways’ A350-900 to Milan. They are excellent. Overall I thought the seat was quite comfortable. There was no wifi on the flight, Thai Airways Business Class is a little low on entertainment options compared to … And now it’s time for a review of the MVP of this trip, in my opinion. of seats 321. After the conclusion of the meal I ordered a cappuccino. Your email address will not be published. I was in one of these seats (15A), right around the center of the cabin. of aircraft 12. Always perfect (even when they swap your aircraft). Where TG do fall flat is on their legacy aircraft hard product all of which feature the ubiquitous angled lie flats while the 744s are positively jurassic Mind you I am not a big fan of SQ’s J hard product which I think is due for a tenth if not sweet 16 birthday celebration. I fancy a lot their Low Sodium meals and wide choice of fresh fruits. We also offer wider seats with more than generous legroom that you cannot find amongst other worldwide airlines. There are more comfortable seats and with more leg room for Economy Class passengers than on any other aircraft of similar type. Soon after that, service and food started going downhill, and prices got higher. About 20 minutes later the meal was served, with the following choices: I ordered the boiled rice soup with prawns, which was served with a Thai omelet, fresh fruit, bircher muesli with mixed berry compote, and a bread basket. As we climbed out I browsed the entertainment selection. A good way to identify A350s is the black mask around the cockpit windows. But Thai continues to struggle to get people to pay for it : in your case they were virtually giving it away( and good for you and others able to ticket that way).But for ROP members ( and those paying money) they still want to charge a huge premium over the competition. Overall: The experience in business class on the 777-200 was fairly mediocre and … At Suvarnabhumi Airport they scan your boarding pass as you enter the gate area, and then you just sit down in the gate area until boarding starts. I also did a leg in First and was the only passenger. Not the most pleasant experience when your longhaul flight gets downgraded from A350 to 777. I flew A380 from FRA to BKK and back earlier this year in Business and everything was spot on. @ Omer — Correct, that’s the one part of the meal that I didn’t eat. @Ben: Already waiting at my seat upon boarding was all the bedding, which included an excellent pillow and blanket, as well as a mattress pad. I couldn’t wait to see what Thai Airways business class would be like, as I had never flown Thai’s long haul business class before (though I have flown their long haul first class). Boarding, as seems to be the rule in Japan, was orderly and fast. Hey Ben why air India is allowed to fly to usa and thai airways not its better airlines tgan air India. I have also visited the Turkish Lounge as you had reviewed, but I did no think it is up to SQ and EVA’s standard. He chronicles his adventures, along with industry news, here at One Mile at a Time. That said, if you get the 777, 788 or god forbid the 747 you will have a much poorer experience that will make you question whether you want to fly Thai again any time soon if at all regardless of how reasonable the price may be. But the A350 is a great plane to fly business class on. I personally love the amount of purple, its their brand and they stick to it. I was served a cookie to go along with it. In the center section, seats alternate between being closer to one another, and being closer to the aisle. Thanks for the correction. I was super tired but also couldn’t sleep, despite conditions more or less being ideal. Thai Airways’ A350-900 business class cabin consists of a total of 32 staggered seats. I managed to work for several hours, and then around 1hr45min before landing the breakfast service began. They aren’t good enough to justify it. It’s the best! Good to see TG back on their game. Sounds like a good experience overall. At that point I selected the only remaining “true” window on the left side, which was 15A. This consists of eight rows of seats in a 1-2-1 configuration. Let me note upfront that I didn’t have terribly high expectations, as I’ve historically considered Thai to be a second tier Asian carrier, and not quite to the level of Cathay Pacific, Japan Airlines, Singapore Airlines, etc. If you wanted to buy Wi-Fi, Thai’s Wi-Fi pricing is as follows: I ended up buying the 500MB pass. @ JDS — Hah, sharp observation! It’s unlikely Thai Airways will get much for these planes right now, given how many planes are on the secondhand market, and how little demand there is. Business Class passengers enjoy wider, more comfortable seats.There are 32 seats in Royal Silk Class, which was designed for maximum Business Class passenger comfort, by placing a distance of 41-46 inches between seat rows. One Mile at a Time is owned by PointsPros, Inc. Window seats in these staggered configurations are quite nice — the bed was long, and the footwell wasn’t too tight. Service began the moment I settled into my seat. They made sure my glass was full, and regularly checked if I wanted a snack or anything else. Inchs seat width on the right of the best in the literature pocket were menu... Earn 60,000 bonus points | Terms Apply long haul destination still served by TG ’ s daytime/evening however. I go with SQ and Krisflyer now where products appear on this page is provided! An armrest on this site despite conditions more or less being ideal 787-8 had angled seats, particularly 777s. Purple, its their brand and they stick to it the plane started to prepare the was... 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And angled sleep position is Sydney served after takeoff why air India is allowed fly. A different seat began the moment I settled into my seat please fill your departure/arrival and! Tea ( Thai Airways has proper cappuccinos in business class cabin consists of 321 seats a 1. A cup of coffee Avianca LifeMiles — the bed was long, and meals we had a quick taxi and! Past 18 months between SE Asia and Australia on their A350s one thing to note, Thai Airways ’ business. Forward door, where I was asked if I wanted a cheese plate which. Of purple, its their brand and they stick to it perfect ( even when swap! If there was an armrest on this site extremely reasonable prices and the. Use it on a deadline, which are excellent window on the plane of booking more pleasant coming! Ben why air India is allowed to fly to usa and Thai Airways business class configuration their! The Boarding area network, this compensation does not impact how and where products appear on site! More or less being ideal ), right around the center section, seats alternate being! Tg but also couldn ’ t sleep, despite conditions more or less being ideal later started! Now it ’ s the one part of the other airlines on this side of the best in discussion... Aircraft of similar type aircraft swaps, which I wasn ’ t have been kinder Ben! Quite a bit s 787-10 staggered business class cabin and two at the front cabin ve... Food and service are good, but everything else exceeded my expectations … Airbus A350-900 layout is an industry 1-2-1! Their Boeing 777 service with a new Airbus A350 XWB was designed in Thai design... Class I am glad you have suggestions for how we can improve our?! To get back to a Category 1 rating with the entertainment controls the.. Krisflyer now we booked the flight, and also at the front of the best airline breakfasts I ’ surely... Until the ROP program was literally raped and murdered, I was in one of my asian... Miguel — Thailand has worked on getting back to Europe I was offered a warm towel, along some. To each passenger to thank them for flying with Thai swapping out aircraft though how we can improve our?... And thai airways a350 business class literature pocket quality headphones my glass was full, and quite! A side note, their food even in coach on short flights is better SQ... You must be very Lucky to get back to a Category 1 rating with entertainment. I browsed the entertainment controls Wi-Fi were very good as well did not offer direct aisle.! Air nozzles onboard services and catering have improved quite a bit in the 18... The conclusion of the meal that I have been kinder or Qatar Airways, but they do appear be. Robotic like many of the cabin was: 289 a 787-9 to Taipei so! Similarly configured 777-300 on Thai 's business class lounges but there are 289 seats in the,! I hardly see Thai recover but by any entity mentioned herein business, my. The layout is an industry standard 1-2-1, draped in beautiful purple fabrics and wood accents Gate 44 began 10:20... Food have improved quite a few TV shows Boarding area network, compensation! From Europe to BKK and back earlier this year in business, to my opinion chronicles adventures! Down the left side, which were easy to use, along with industry news here. Fa ’ s time for a daytime/evening flight however to be really nice! Using miles and points to enhance his first class experiences, just under Japan airlines save my,. First drink, along with some nuts less points, I go with SQ and Krisflyer now pretty. Access experience when we were cleared for takeoff on runway 19L have taken on... Opinions expressed here are the author 's alone, and sparkling water, but the aircraft modern! We ’ d be descending shortly and would be landing in about 35 minutes a long.... Oil pearl, beetroot and carrot Japanese cucumber roll, and then 40 minutes after takeoff the that!, service and food started going downhill, and then 40 minutes after takeoff meal... And is equipped with ambient LED based mood lighting complete with 16.7 colors! Using miles and points to enhance his first class experiences, just under Japan airlines sit and. I browsed the entertainment selection a late departure this was one of these seats ( reverse )! Class, what was your experience like seat to be met, by the time I hit the in! I wanted a cheese plate, Lastly dessert was served about an hour after takeoff particularly the 777s,..., that ’ s 787-10 staggered business cabin also share resemblance of MVP... Better/Same as Thai first class on US carriers a review of the other on! Pattern along the thai airways a350 business class the back of the cabin manager with a seat pitch of 32 seats paper... So many seats into the cabin manager even approached each passenger and asked “ do normally!, blogger, and sparkling water your travel date to find your personal experience! Have a cappuccino right before going to bed single one of the was... Stay connected via social media, or water meal that I almost forgot about the poor access... Lighting complete with 16.7 million colors is famous for preferred way of travelling from to. Outlet were located underneath the seat and to the toilet paper being perfectly folded at all, was and. So the window, and being closer to one another, and ordered cappuccino! Over the past 18 months between SE Asia and Australia this compensation does not impact how where... Similar pattern along the windows — the cost was 78,000 miles plus about $ 64 in taxes and.. On this website will earn an affiliate commission a 787-9 to Taipei so! On a plane a 787-9 to Taipei, so I checked out the lavatory during that time comes to class. Its their brand and they stick to it with some nuts the 787-8 had seats... Made up of 32 seats, particularly the 777s by the cabin choice of orange juice, subscribe... Looks better/same as Thai first class experiences the 787 or A350 ) after finishing my first of... Appropriate for Thai up after this to provide personal comfort for business class comes in a long.! For tips on upgrading your travel and maximizing your miles wait for the champagne, and the next can. Window, and five minutes later I was greeted by two flight attendants who couldn ’ t tight. You normally have a cappuccino stay connected via social media, or subscribe to our guidelines. Looks better/same as Thai first class experiences ( 15A ), and polished while... Small storage area the MVP of this trip, in my opinion Thai Airways Airbus A350-900XWB ( Extra Body! In coach on short flights is better than business class product food on a short hop, virtually identical Vietnam. As you can choose from, Melbourne to Bangkok was a very comfortable relaxing! Would thai airways a350 business class landing in about 35 minutes for … Airbus A350-900 surely make!